acquaint is the layer between considering therapy and starting it. Read their profile. Watch their introduction. Exchange a few messages. Walk into the room already acquainted.
Available Tue
"If you're nervous about the first session, we can spend it talking about anything else."
Available Fri
"Bring whatever's loud in your head this week. We'll figure it out together."
Available Thu
"Long walks are how I figure things out. Sessions are similar, just sitting down."
The product is small on purpose. You browse, you write a short note, you meet. No streaks, no nudges, no nothing. We hold still while you think.
Every therapist on acquaint has recorded a short video in their own voice. Swipe through them like people, not search results.
When someone feels right, we ask what made them feel like a good fit. Two or three sentences. They see it before you meet.
A free fifteen‑minute video call, or straight to a session. Either way, you've already met before the first session begins.
acquaint has no engagement loop. The product is judged successful when a person finds a therapist and leaves.
Most people meet three or four therapists before they decide. There's no countdown, no limited spots, no reason to hurry.
No. acquaint is the introduction layer. Therapy is what therapists do, in sessions, after you've decided who to work with. We make that first decision easier; we don't replace what happens after it.
Every therapist is registered with their relevant Australian body (AHPRA, ACA, AASW, or PACFA) and has been practising for at least three years. We verify registration directly. We do not vouch for fit; that part is yours to decide, and the videos are how.
You go back to the videos. Sometimes the first one isn't the right one, and we'd rather you know that early than ten sessions in. There is no penalty, no awkward email, no need to explain.
Browsing acquaint is free. Sessions are paid directly to the therapist at their own rate, typically AU$140 to AU$240. Where a Mental Health Care Plan applies, Medicare rebates are processed automatically.
Stored in Australia under Australian Privacy Principles. We don't sell health data and don't run advertising on it. The full plain-English privacy policy is linked in the footer of every page.
If you are in immediate danger, call 000. If you are in crisis or thinking about ending your life, Lifeline is available 24 hours on 13 11 14. acquaint is not an emergency service and cannot replace one.
We're opening acquaint slowly, in small cohorts. Leave your details and we'll be in touch when your spot opens.